Payment & Delivery Information
Payment
We accept Paypal and all major credit and debit cards via Paypal Express, Stripe & Secure Check out. Please note you do not need a Paypal Account to make a payment via your card.
We also accept payment via personal cheques. Please make cheques payable to
H. Townsend and send together with your order and address details to:
Hi lost
Chapel Cottage
Sutton Mandeville
Wiltshire
SP3 5NQ
UK
Returns
If you are not fully satisfied with your item/s, you can return it to Hi lost for a full refund provided it is a) in perfect, unused condition b) not personalised or customised in any way and c) within 28 days of your order date. Please include a copy of your invoice with your return and send to:
Hi lost
Chapel Cottage
Sutton Mandeville
Wiltshire
SP3 5NQ
UK
Delivery
We deliver to the UK and internationally. We aim to dispatch all dog leads within 1 to 3 business days . Our metal art work and signs are made to order and require a good deal of work, as a result please allow up to 15 business days for delivery.
All orders are sent either via Royal Mail or Courier. We charge only what we are charged for postage and packing.
We accept Paypal and all major credit and debit cards via Paypal Express, Stripe & Secure Check out. Please note you do not need a Paypal Account to make a payment via your card.
We also accept payment via personal cheques. Please make cheques payable to
H. Townsend and send together with your order and address details to:
Hi lost
Chapel Cottage
Sutton Mandeville
Wiltshire
SP3 5NQ
UK
Returns
If you are not fully satisfied with your item/s, you can return it to Hi lost for a full refund provided it is a) in perfect, unused condition b) not personalised or customised in any way and c) within 28 days of your order date. Please include a copy of your invoice with your return and send to:
Hi lost
Chapel Cottage
Sutton Mandeville
Wiltshire
SP3 5NQ
UK
Delivery
We deliver to the UK and internationally. We aim to dispatch all dog leads within 1 to 3 business days . Our metal art work and signs are made to order and require a good deal of work, as a result please allow up to 15 business days for delivery.
All orders are sent either via Royal Mail or Courier. We charge only what we are charged for postage and packing.